Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Pricing & Promotions
Viewing Orders
Updating Account Information
Contact Us

PRICING All prices are in US Dollars.

SHIPPING AND DELIVERY Great News. Free shipping is available to US customers with orders over $75.

We offer reliable and economical shipping via USPS. Free shipping does not apply to items marked as "special order".

Priority Mail shipping is available starting at $8.95. Most orders are processed within 1-2 business days and we do not charge your credit card until we ship. Business Days are Monday- Friday excluding major holidays. If a portion of your order is back ordered we may split your order into multiple shipments however we will not charge you for additional shipping.

International Shipping is available to these countries: Australia, Brazil. Belgium, Canada, Denmark, Egypt, France, Germany, Greece, Hong Kong, India, Ireland, Israel, Italy, Japan, Mexico, Norway, New Zealand, Romania, Singapore, Spain, Sweden, Taiwan, Thailand, United Kingdom. If you don't see your country listed please contact us. Customs fees may apply on international orders. Please check with your local officials for specific information.

PRIVACY AND SECURITY We protect your privacy and security using a number of different methods including modern encryption and other techniques. Please review our Privacy Policy for additional information.

RETURNS AND EXCHANGES We hope you are very happy with our products but if for some reason you need a refund or exchange we have a great policy. You can return or exchange merchandise within 30 days from the ship date. No exceptions. Returned items must be in brand new, original condition, with all original tags attached and undamaged packaging. Do not put tape or labels directly on to the merchandise or its packaging. Shoes should be tried on a clean, soft surface until you determine whether they fit. For fastest exchanges we recommend you order a replacement online and send the original items back for a refund.

Non Returnable Items. We can NOT accept any returns or refunds on the following items: Tights, Under Garments, Special Order Items, Closeouts / Clearance Items and Customized Items. Pack2Rack bags are subject to a $35 restocking fee. No Refunds are given on shipping. Customer is responsible for return shipping costs. Notify us within 48 hours if you receive a damaged or incorrect item so we can send a replacement.

Send Returns To: Returns Dept
7340 Eastgate Rd. #120
Henderson NV 89011

Allow 1-2 weeks for processing. For faster processing please complete and enclose a Return Form Please enclose a COPY OF YOUR INVOICE which can be printed here Customer is responsible for return shipping charges. For fastest exchanges we recommend you order a replacement online and send the original items for a refund. We are not responsible for lost merchandise and suggest items be insured and sent with a tracking number. Please contact us if you have any questions.

PAYMENT, PRICING, We accept Visa, Master Card, AMEX, Discover, Paypal and Gift Certificates.

Special discount coupons may be offered and can be entered into your shopping cart during the checkout process. Promotions and coupons cannot be applied after order has been invoiced and shipped. No exceptions.

All prices are in US dollars unless otherwise noted. Sizing is provided for guidance only and is not a guarantee.

VIEWING ORDERS To view your orders or update your account information login to Your Account

CONTACT US Telephone: 1-888-764-8643 (Mon - Fri 8:00 am - 3:00 pm PST) Email: Send A Message Fax: (702) 425-5621 Mailing Address: 7340 Eastgate Rd #120 , Henderson NV 89011